Building and Integrating Systems for better outcomes.
Based in Nepal, I have built custom solutions for global clients like Stylo, ClickSend, and ApplyBoard. I specialize in Customer Experience (CX), Management Systems, and high-performance Shopify engineering.
Education
St. Xavier's College, Kathmandu
Bachelors in Information Management (BIM)
2011 — 2015
Community & Leadership
- groups
BarCamp Kathmandu
Lead Organizer for 2024 & 2025 editions, fostering the local tech community.
- record_voice_over
WordCamp Speaker
Regular speaker on SaaS integrations and Shopify engineering at official WordPress events.
- hub
Zendesk Community
Active contributor in official Slack channels and developer forums.
Core Competencies
Shopify Specialist
From Shopify App Development to Theme Customization and SEO improvements. Building scalable E-commerce ecosystems that yield high results.
Zendesk Solution Architect
Optimizing support workflows through process audits and engineering. Building custom Zendesk Apps that bridge systems with APIs and AI.
Enterprise Full-Stack Mastery
Leveraging Node.js, React, and Laravel to build distributed systems that prioritize security, uptime, and developer ergonomics.
Professional
Journey
Senior Software Engineer
Stylo (US)
Leading engineering for Stylo's Zendesk AI integrations. Architecting distributed systems that connect multi-platform support data into unified AI-driven workflows for global enterprise clients.
- check_circle Engineered the Stylo Assist App (ZAF Client + React), now a key AI solution in the Zendesk Marketplace.
- check_circle Built custom middleware for ClickSend Australia and ApplyBoard Canada streamlining CX across timezones.
- check_circle Reduced specialized agent response times by 40% through automated ZIS and Sunshine integrations.
Freelance Consultant
Global SaaS Integration
Providing high-level architectural consulting for Zendesk and Shopify. Bridging the gap between management systems and customer experience.
Full Stack Developer
Proshore Nepal
Developed and optimized high-traffic SaaS applications for European and North American clients, focusing on Laravel backends and React frontends.
- check_circle Led headless Shopify engineering for Barlife Denmark, improving mobile core web vitals by 60%.
- check_circle Architected real-time analytics for subscription platforms using Node.js and PostgreSQL.
Software Developer
Digital Bridge
Early career focus on custom CMS development and API integrations, gaining deep expertise in the JavaScript ecosystem and RESTful architecture.
const EngineeringPhilosophy = {
resilience: "Build for the 1% failure state, not the 99% success.",
precision: "Code is written for humans to read and machines to execute.",
integration: "Software should feel like an invisible thread connecting user intent to result."
};
export default Sakar;Ready to Automate and Digitize?
Currently available for architectural consultations and management system integrations. Whether you're scaling your Shopify store or streamlining CX via Zendesk, let's reduce your workflow friction.